Not receiving emails from eTransmittal

Related Topics:

  • I did not receive the Trasmittal Notification email
  • I did not receive the Account Verification email
  • I did not receive the Password Reset email
  • Customer did not receive an email after I sent a transmittal

Solution:

The issue is likely due do SPAM filter settings on your email Inbox. Please check in your SPAM folder to see if the email is there.

To help avoid the problems in the future:

  • Add the eTransmittal email address to your Safe List
  • or mark the email as "Safe" or "Not SPAM"